Shipping policy
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As most items are made by print on demand companies we cannot guarantee any shipping dates/shipping speeds. As such we can offer no refunds based on slow shipping/extended shipping delays.
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Once your order ships you will receive an email with your tracking information.
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Any customs/VAT fees are the responsibility of the customer. These fees would be in addition to any shipping charges. These fees are charged by your government and as such we would be unable to provide you with an fee approximation.
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All shipping updates can be accessed using the tracking number you receive to your email on file. Please check your tracking before contacting us as we only have access to the same information you do.
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For any tracking related issues/mail status not moving, we will give you contact information for the carrier used for you to contact for updates.
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We are not responsible for any lost, stolen, or damaged packages. It is up to you to track your package and ensure you are there to receive it. For any lost, stolen or damaged packages please contact the applicable shipping service to make a claim. This information can be found in your tracking email.